Value Ireland has been inspired by much of the recent coverage regarding "Rip Off Ireland" that is commonplace at the moment. You only have to read articles in newspapers and magazines, and to listen to news and chat shows, all commenting on (or complaining about) the perceived high cost of living in Ireland today.

The Value Ireland Forum and web page was set up by Diarmuid MacShane in August 2003.

The aim of Value Ireland is to provide greater information to consumers of Irish goods and services to allow them avoid the so-called "Rip off Merchants", and to concentrate their purchasing activities on those providers that are known to provide value, as well as quality and service.

Through inviting consumers to report their good and bad experiences when spending their euros in Ireland on the Value Ireland Forum, we assemble greater information which can then be used as a guide to future purchasing decisions.

Therefore, you are invited to post your reviews on the Value Ireland Forum, to provide information to others. And we also invite you to use the Forum as a resource before making plans to go out for a meal, for example, or go away for a weekend.

Then, when you come back, please let us know how things went to further increase the information available for others.

Value Ireland Service Promise

Value Ireland Follows the "10 Rules of Online Customer Respect".

Now is our turn to have a little rant about something that bugs us. Customer Service. Or as we're all more used to experiencing, Customer Disservice. We can't even work it out, even in our dealings with companies and individuals related to this project.

It's not just restricted to business that may already have our money and don't really care what happens afterwards. We're also finding a lack of response or interest from people that we could be potentially giving money to. Why would they not care about doing business and earning some money?

Don't people realise that poor Customer Service is a strong contributor to customer dissatisfaction, and therefore negative comments being made about a company? And you don't necessarily have to be a customer - you could just be making enquiries and be fobbed off to annoy you and tell your friends about how you've been treated.

So, our promise to you. As we wholeheartedly value and appreciate your visiting our site, and your posts, comments, suggestions and queries, we promise to respond to any and all correspondence sent to us within 72 hours of receipt of your email or phone message.

Go on, try us.